Got a question? Find the answer in our FAQ
General questions
Are minors welcome?
Yes, they are !
The minimum age announced on the workshop pages tells you whether a minor can come and do the workshop alone.
Please note, however, that a parent must sign the waiver for your child before the day of the workshop.
If your child is younger than the minimum age indicated, you can always write to us to see if we can make an exception.
Please note that if we accept this exception, he or she must be accompanied by an adult for the duration of the workshop.
How do the gift cards work?
Sharpen gift cards can be used for all workshops, and for any personal project.
When you buy one, all you have to do is choose the amount youβd like to give from the available choices. Youβll receive a code to use by e-mail, which you can pass on to the lucky person! All they have to do is enter the code when booking their next workshop.
Gift cards have no expiration date, so you can use them whenever you like.
If the amount is substantial, you can use the gift card for several workshops. You wonβt lose the amount remaining on the card.
My credit or gift card doesn’t work when I try to register. What should I do?
Oh no!
Donβt panic, just check that you havenβt left a space ( β β ) somewhere by mistake.
Then, if your credit or gift card is older than the workshop you want to register for, weβll need to update it.
You can write or call us, and weβll be able to do that for you.
I‘m trying to register two or more people with a gift card and it’s not working. What should I do?
Unfortunately, our system does not allow you to use a gift certificate or credit for more than one registration at a time.
So youβll have to do the transaction twice!
What safety instructions should I prepare before my workshop?
Itβs really easy!
To find out about all the safety instructions and how the workshops work, all you have to do is watch our explanatory video.
Do the workshops give us a diploma or certification?
Unfortunately, no!
Weβre not a school, and our workshops are more for fun than for becoming a professional.
If youβre looking for a diploma, check out the school boards in your area π
Are your workshops accessible to people with reduced mobility?
It depends on the workshop!
Donβt hesitate to write or call us so we can point you in the right direction.
Workshops
Can I come if I’m a beginner?
Yes, of course! All workshops are open to beginners.
If this is not the case, we make it clear in the workshop description and header.
Are children and teenagers allowed?
Yes, they are !
The minimum age announced on the workshop pages tells you whether a minor can come and do the workshop alone.
Please note, however, that a parent must sign the waiver for your child before the day of the workshop.
If your child is younger than the minimum age indicated, you can always write to us to see if we can make an exception.
Please note that if we accept this exception, he or she must be accompanied by an adult for the duration of the workshop.
NB 1: Please note that we can only accept children for group workshops, not for personal projects.
Who provides the courses?
The Sharpeners, specialists who have been working in their field for several years and are eager to share their skills to make the participants autonomous.
What are the subjects covered?
Anything that is made by hand can be the subject of a workshop. You will find many workshops around wood, sewing, decoration, renovation, but if you want to see a particular subject, you can suggest it here.
Can we cancel in case of unavailability?
Yes, you can cancel up to 48 hours before the workshop, free of charge (except payment fees).
You can also change the date, free of charge, up to 48 hours before the workshop.
After this deadline, it is no longer possible to cancel or reschedule your workshop. You can always offer your place to someone you know, though!
Hereβs the link to our CANCELLATION POLICY.
What if I am late?
Unfortunately, many safety instructions are given at the beginning of the workshop. We canβt accept a late arrival, for security reasons, and the registration is then lost.
So run quickly :).
And if we wish to come together?
Itβs quite possible, and quite simple!
If everyone makes their own project, youβll need to take two places.
If you want to make the same object with two people, write to us, weβll surely be able to accommodate you.
N.B.: If the 2α΅ person is a child, they may not pay! Just make sure you know the minimum age accepted during the workshop, and donβt forget to let us know theyβre coming!
Can I bring my pet?
We love animals, and the team has several.
Unfortunately, we canβt accept them (except guide dogs) during workshops, because of the machines and tools in the workshop.
How do I know when a workshop will be available again?
On each workshop page, by clicking on the βSee more datesβ button, youβll find a βRegister to be informed of upcoming datesβ button. Just click on it and enter your details.
Weβll write to you as soon as a date comes back online.
How to book a workshop for a group (+ 3 people)?
If youβd like the workshop to be private, write or call us, and weβll arrange to create something to suit your needs together.
If you donβt mind being with other people, you can simply sign up for a workshop thatβs available online.
Make sure thereβs enough room for all your friends, though!
How gift cards work ?
Sharpen gift cards can be used for all workshops, and for any personal project.
When you buy one, all you have to do is choose the amount youβd like to give from the available choices. Youβll receive a code to use by e-mail, which you can pass on to the lucky person! All they have to do is enter the code when booking their next workshop.
Gift cards have no expiration date, so you can use them whenever you like.
If the amount is substantial, you can use the gift card for several workshops. You wonβt lose the amount remaining on the card.
How can I prepare myself before my workshop?
Itβs really simple !
You just have to watch our explanatory video HERE
Do I need to bring something to my workshop?
Unless otherwise specified in your workshop description, everything is included! Materials, tools, explanations π
All you need is motivation and a good mood!
N.B. For workshops requiring the use of tools, donβt forget to wear closed-toe shoes. We provide all other safety equipment.
Will there be a lunch break?
For workshops lasting less than 4 hours, there is normally no lunch/snack break. The workshops go by very quickly, and weβve got a lot to teach you!
You can always bring something small to eat if you know youβre going to be hungry.
For training or intensive courses, thereβs a one-hour break between the two sessions. You can bring your own lunch or buy something near-by.
We have a fridge, freezer and microwave if you need them.
